If for any reason your board is damaged do to shipping, please return to sender. We will replace your board at no charge. If you are unhappy with are boards, we will refund your money in full. All we ask is that it not be used, please place it back in the package and ship back to sender. As soon as we have a tracking number and its on its way, we will refund in full. If you would like to speak with us, please click on the contact tab and give us a call or send us a email with your thoughts.